1. About Us

Stylera.shop is an online fashion store offering clothing and accessories for women, men and kids. You can contact us at [your email] or [your phone / WhatsApp number].

2. Using Our Website

  • You must be at least 18 years old, or use the website with the supervision of a parent or guardian.
  • You agree to give correct and complete information when you register, place an order or contact us.
  • You must not misuse the website, try to hack it, send harmful code, or use it for any illegal purpose.
  • You are responsible for keeping your account password safe.

3. Products and Descriptions

We try to show our products as accurately as possible. However, colors may look slightly different on your screen, and small differences in size, fabric or print can happen. All products are subject to availability.

4. Prices

  • All prices are in Indian Rupees (INR) and include applicable taxes unless stated otherwise.
  • Prices and offers can change without prior notice. The price at the time you place your order is the price you pay.
  • If a price is shown wrongly by mistake, we may cancel the order and refund you in full.

5. Placing an Order

  • Your order is a request to buy. It is confirmed only after we accept it and, for online payments, after payment is received.
  • We may cancel or refuse an order if an item is out of stock, there is a pricing error, we cannot verify your details, or we suspect fraud. If you have already paid, we will refund the full amount.
  • You will receive an email or message confirming your order.

6. Payments

We accept [UPI, debit/credit cards, net banking and Cash on Delivery]. Online payments are processed by secure third-party payment partners, and we do not store your card or UPI details. For Cash on Delivery orders, please keep the exact amount ready at the time of delivery.

7. Discounts and Offers

  • Discount codes (such as the first-order offer) can be used only as described and cannot be combined unless stated.
  • We may change or end an offer at any time.
  • Codes have no cash value and cannot be used after they expire.

8. Shipping and Delivery

  • We deliver to [areas / all over India].
  • Delivery usually takes [number] working days after your order is confirmed. Delivery times are estimates and can be affected by weather, courier delays or events beyond our control.
  • Shipping charges, if any, are shown at checkout. [Free shipping on orders above ₹ amount.]
  • Please give a correct and complete address and phone number. We are not responsible for delays or failed deliveries caused by wrong details.

9. Returns, Exchanges and Refunds

  • You may request a return or exchange within [7] days of receiving your order.
  • Items must be unused, unwashed, in original condition, with tags and packaging.
  • Items that are [innerwear, sale items, personalised items] cannot be returned. (Change this list to match your real policy.)
  • If you receive a damaged, defective or wrong item, please contact us within [48 hours] with photos, and we will fix it.
  • Approved refunds are made to your original payment method within [5 to 7] working days. For Cash on Delivery orders, we will refund by [bank transfer / UPI].
  • Shipping charges are not refunded unless the return is due to our mistake.

10. Order Cancellation

You can cancel your order before it is shipped by contacting us at [your email]. Once an order has been shipped, it can only be returned under our return policy.

11. Intellectual Property

All content on this website, including the logo, name “Stylera”, photos, text and design, belongs to us or is used with permission. You may not copy, reproduce or use it for business purposes without our written permission.

12. Limitation of Liability

We try to keep our website running smoothly, but we do not promise that it will always be free of errors or interruptions. To the extent allowed by law, we are not responsible for any indirect or incidental losses from using our website or products. Our liability is limited to the amount you paid for the order concerned.

13. Privacy

Your personal information is handled as explained in our Privacy Policy. Please read it on our Privacy Policy page.

14. Links to Other Websites

Our website may link to other websites. We do not control them and are not responsible for their content or policies.

15. Changes to These Terms

We may update these Terms and Conditions from time to time. The latest version will always be on this page with the “Last updated” date at the top. By continuing to use our website after changes, you accept the new terms.

16. Governing Law

These terms are governed by the laws of India. Any disputes will be subject to the courts of [your city, state].

17. Contact Us

For any questions about these terms, please contact us:

  • Email: [your email]
  • Phone / WhatsApp: [your number]
  • Address: [your business address, if you want to show it]